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As we noted yesterday, we have heard from some readers who have had issues with their past AEW PPV purchased being migrated from Bleacher Report to TrillerTV. We were told it was a process that was being worked on by Triller's side.
Triller later issued the following to fans experiencing issues:
Thank you for contacting TrillerTV Customer Support!
We regret to hear that some of your purchases have not yet been transferred. Please note that we are only able to activate the events as sent to us by Bleacher Report. For further assistance, we kindly recommend reaching out to their support team (support@bleacherreport.com) who will be able to assist you. Please provide them with a written list of the missing events for their reference.
Keep in mind that due to the large number of emails both of our support centers receive, the response time might be longer than the usual 24 hours. Thank you for your patience and understanding.
Kind regards,
TrillerTV
Please check our help center - most of your questions can find their answers there:
https://support.fite.tv/hc/en-us"
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If you are experiencing issues, there is what you need to do.
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